Overview of IT Services
Since its founding in 1998, Sierra Corporation has made a commitment to its clients to help them grow their businesses through the use of technology. By partnering with our clients and offering our IT expertise, we provide solutions that support their efforts to be more successful while working smarter, not harder. We understand that business is about relationships, and as a Sierra client, you will find that we take an active interest in doing whatever it takes to keep all of your technology running smoothly.
Our service motto is “100 percent uptime”. When we come in to help you solve technical problems, we make sure to concentrate our efforts during non-production hours, so that your business can stay up and running without a “hiccup”. In other words, we work harder, so you won’t have to.
Innovation and change are the buzzwords in today’s business environment. At Sierra Corporation, we are dedicated to staying on the edge of technology by deploying, analyzing, and testing new solutions before ever recommending them to our clients. We utilize everything we sell in-house, in order to ensure that your computing environment is bug-free.
Network Design and Implementation
Our approach to implementing network devices, expansion, upgrades, and redesigns is always collaborative. We don't just seek out a solution for you, we involve you in the process every step of the way, collaborating with your organization to make sure that we design and execute the best solutions for your current and future network needs. Our systems infrastructure services will assist you in designing, deploying, and managing your Windows and Linux systems.
Wireless Networking
We collaborate directly with wireless vendors to make sure our clients have access to the most cutting-edge wireless technologies available. And we work with all available wireless encryption standards to ensure that your wireless network is both secure and efficient.
Remote Desktop and VOIP Solutions
Helpdesk Support
Our experienced engineers provide helpdesk support that is among the best in the industry. We frequently collaborate with manufacturers and developers to resolve end user problems. Our helpdesk support covers everything from troubleshooting hardware and operating system problems to application support. We also offer virtual on-line support. Our helpdesk support is aimed towards helping your business prevent interruptions in productivity, so you can keep doing the work that is most important to you.
Telecommunications - VoIP & PBX
Integrated telecommunication systems afford a business the ability to keep in touch with their clients at all times and is an integral element to success in today’s market. Streamlining all your telecommunication needs, voice and data, will provide you with unified messaging. Our phone system (PBX) is highly configurable/flexible and allows users to work remotely from anywhere around the world, as if they were sitting in their main office. Our PBX can utilize SIP/VoIP technology combined with an old POTS line should there be a need. With our tested and proven integrated systems, we can provide you with cutting edge technology that is cost efficient, flexible, and low maintenance.
Linux Development
Linux solutions often significantly cut the costs of maintaining and deploying IT infrastructures. Our certified staff of Linux engineers will help you customize, deploy, and maintain your Linux solutions. To that end, Sierra Corporation uses the industry standard PHP as our tool of choice for developing scalable, standard-driven solutions for intranets and e-commerce. PHP and MySQL allow us to provide our customers with faster development on a secure platform to manage their data.
We Test Before We Recommend
Sierra Corporation has a policy of testing before recommending. This means we will not recommend a product to our customers until we have tested it and are satisfied with it. In other words, we will never recommend anything to you that we would not use ourselves. This policy gives us three distinct advantages:
Experience: We know how to use the products we recommend, because we use them every day.
Knowledge: We will know if the newest upgrade is going to work well for you, because we have already installed it at our offices and checked it out thoroughly for problems before we even try to install it for you.
Reliability: If we suggest a product, you can be confident we have already made sure it works! By restricting our recommendations to products we use in-house, we are able to maintain a powerful, flexible core of standardized products. And if a Sierra client is interested in a product outside our service core, we will test it out and ensure it works with your infrastructure, so you can be certain it is worth your investment.